Thank you for choosing On-Transit, Ontario’s premier ride service. Before booking your ride, please read the following disclaimer carefully:

Safety First

While we strive to ensure the safety of all passengers, On-Transit cannot be held responsible for unforeseen circumstances or events beyond our control. We encourage all passengers to adhere to safety regulations and guidelines during their journey.

Service Availability

On-Transit endeavors to provide dependable service at all times. However, service availability may vary depending on factors such as weather conditions, traffic, and unforeseen incidents. We appreciate your understanding in such situations.

Booking Confirmation

Upon booking your ride, you will receive a confirmation detailing your reservation. Please review this confirmation carefully to ensure all details are accurate. If you encounter any discrepancies, kindly contact our customer support team immediately.

Cancellation Policy

On-Transit understands that plans may change. We offer a flexible cancellation policy, allowing passengers to cancel or modify their reservation within a specified timeframe. Please refer to our cancellation policy for more information.

Competitive Rates

We strive to offer competitive rates for our services. However, prices may vary based on factors such as distance, time of booking, and demand. For accurate pricing, please refer to the fare estimator on our website or contact our customer support team.

Feedback and Support

Your feedback is valuable to us as we continuously strive to improve our services. If you have any questions, concerns, or feedback, please don’t hesitate to reach out to our customer support team. We are here to assist you.

Contact Us

If you have any questions or concerns about our privacy policy or our collection, use, or disclosure of personal information, please contact us at support@ontransit.com.


By booking a ride with On-Transit, you acknowledge and agree to the terms outlined in this disclaimer. We appreciate your trust in our service and look forward to providing you with a safe and comfortable journey.

Safe travels, The On-Transit Team

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