FAQ
ON-Transit.
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FAQ's : Answers You Need
01
What kind of vehicles do you have available for transportation services?
We have a fleet of vehicles that can accommodate various group sizes and preferences, including sedans, SUVs, vans, buses and Limousines. Please contact us for more information on our available vehicles and to make a reservation.
02
How do I make a reservation for transportation services?
You can make a reservation by our website or contacting us via phone or email. We recommend booking in advance to ensure availability.
03
Do you offer airport transportation services?
Yes, we provide airport transportation services to and from Pearson Airport, we monitor flight schedules to ensure that we are there to pick you up or drop you off on time.
04
How can I pay for my transportation services?
We accept all major credit cards and online funds transfer methods. Payment can be made at the time of service or in advance.
05
Can I cancel my reservation?
Yes, you can cancel your reservation up to 24 hours prior to the scheduled pick-up time. Late cancellations may be subject to a cancellation fee.
06
Do you offer transportation services for weddings and other special events?
Yes, we provide transportation services for weddings, corporate events, and other special occasions. We can accommodate your transportation needs, whether it’s a single trip or multiple trips.
07
Are your transportation services available 24/7?
Yes, we offer transportation services 24 hours a day, 7 days a week. Please contact us to make a reservation for your preferred pick-up time.
08
What if I have a special request for my transportation services?
We will do our best to accommodate any special requests you may have, including special vehicle requests, route requests, and more. Please contact us in advance to discuss your needs.
09
Is gratuity included in the price of transportation services?
No, gratuity is not included in the price of transportation services. However, if you feel that our service exceeded your expectations, gratuity is always appreciated.
